Claims at Elpha Secure

Find contact information for our claims team and details to help you navigate the claims process.

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Claims and SOC Customer Service 24/7

Our Claims Team

How you can reach us

Security Operations Center (SOC)

Email or call our Security Operations Center (SOC) for help with an alert or urgent security issue. 

Claims Notice

Do you need to report a claim or a potential claim (notice of circumstance) to our team?

Our Provider Panel

Cyber incident response providers

We've curated a group of reputable response providers who will work directly with you to limit damage and restore operations.

Legal & Incident Response Coordination Services
Forensic Investigation Services
Notification, Call Center, Credit & ID Monitoring Services 
Crisis Communication Services
Digital Data Recovery Services
DDoS Mitigation Services
Forensic Accounting

Policyholders are encouraged to engage our listed Response Providers following a claim or incident, and in some cases, must do so in order to be reimbursed for certain expenses. Read more.

Reach the right expert, right away

Contact our Security Operations Center or Claims team below.

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