Claims at Elpha Secure

Find contact information for our claims team and details to help you navigate the claims process.

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Claims and SOC Customer Service 24/7

Our Claims & Security Operations Team

How you can reach us
Claims Notice

Experiencing a Cyber Incident or need to report a claim?

Security Operations Center

Only available to our Enhanced policyholders. Contact our Security Operations Center (SOC) for assistance with pre-incident security alerts and proactive claims prevention.

Our Provider Panel

Cyber incident response providers

We've curated a group of reputable response providers who will work directly with you to limit damage and restore operations.

Notification, Call Center, Credit & ID Monitoring Services 
Crisis Communication Services
Forensic Accounting

Policyholders are encouraged to engage our listed Response Providers following a claim or incident, and in some cases, must do so in order to be reimbursed for certain expenses. Read more.

Reach the right expert, right away

Contact our Security Operations Center or Claims team below.

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